24/7 IT Support

Name: ConsultNet
Address: 3755 E Main St Suite 110, St. Charles, IL, 60174, US
Telephone: 630-945-3191
Price range: $$

Downtime? Don't know her.

Imagine a perfect world where technology doesn’t fail you.

Ok, maybe that doesn’t exist. But, you can certainly live comfortably in a world without the headache of dealing with IT issues and downtime. That’s what 24/7 technical support means. We are available every minute of the day so you don’t lose a dime. (Or whatever a minute of downtime costs for you!)

Hopefully this doesn’t come off as creepy, but we can even monitor your IT applications and equipment 24/7, because we know you probably don’t want to. We might actually catch an IT problem before you’re ever made aware. Not to brag, but that’s how good we are.

You've already convinced me

Who is this 24/7 support for?

① The guy running a business out of a basement where your only employee is your brother-in-law.

② Busy owners who manage over 100 employees yet not a single one knows what to do when the software crashes.

③ Managers with remote employees or clients in five different time zones who don’t want to deal with an IT problem when you’re just trying to eat dinner.

④ Literally anyone! Who doesn’t need some good technical support in their lives?

Talk to us today

Spectacular support from spectacular experts.

Turns out you’re really the lucky one here. When you call us for support, you actually get to speak with some pretty gnarly humans, not some automated voicemail. We always get back to you, because we know there is nothing more important than getting your business back on track when technology woes get in the way.

Learn about who we are

Why our customers love to pay us

"Chris Klemm has been a trusted and dedicated business partner providing IT solutions for DSM Functional Materials for over fifteen years. Chris takes the time necessary to listen to the business and its key stakeholders in order to recommend and implement a solution that yields the best possible results."

Jason Castro - Manager of Information Technology at DSM

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"Charlie is a great leader and friend. His work ethic is second to none. His knowledge, communication, expertise, and commitment as an IT Consultant is impeccable. I am honored to recommend Charlie."

Matt Sullivan, CSCP - Procurement at A.L. Schutzman Company

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"I have known Chris over the past 12 months and consider him a friend as well as great strategic partner to assist me and my clients.His capability includes small business as well as mid sized companies who may have existing IT team on staff. Responsiveness and trust are both key words to describe Chris and his team."

William (Bill) Germanetti - Business Coach

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"ConsultNet was recommended to us nearly ten years ago when we were in the market for company-wide networking, wiring, and technological upgrades. Where we started with basic network needs, we now confer with ConsultNet staff for cyber security, building surveillance, mobile device support, and a wide range of equipment needs for both our office and technician use alike."

Laura Herra – Owner, J&R Herra

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"Charlie Klemm provides a unique combination of excellent technical expertise with quiet confidence and solid management skills. No challenge has been too big, no request too small -- Charlie tackles each with professionalism and timeliness. I value Charlie as a trusted business advisor and topnotch technology expert."

Jerry Miller – Partner at Wipfli LLP

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Their response is fast and the issues are resolved quickly, often taken care of remotely. The installation of our new server was done on a weekend which kept the impact on our staff to a minimum. Having support from ConsultNet gives us not just one person, but a team of knowledgeable professionals. It’s great to know that they are just a phone call away."

Carla Richards – Camic Johnson, Ltd.

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Why our customers love to pay us

When you have as many long-term clients as we do, people end up paying us for problems they didn’t even know they had. When you have a monthly managed IT service partner, your best interest is always taken care of. We welcome you to be our next partner. Take a look at what our friends have to say.

"Chris Klemm has been a trusted and dedicated business partner providing IT solutions for DSM Functional Materials for over fifteen years. Chris takes the time necessary to listen to the business and its key stakeholders in order to recommend and implement a solution that yields the best possible results."

Jason Castro - Manager of Information Technology at DSM

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"Charlie is a great leader and friend. His work ethic is second to none. His knowledge, communication, expertise, and commitment as an IT Consultant is impeccable. I am honored to recommend Charlie."

Matt Sullivan, CSCP - Procurement at A.L. Schutzman Company

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"I have known Chris over the past 12 months and consider him a friend as well as great strategic partner to assist me and my clients.His capability includes small business as well as mid sized companies who may have existing IT team on staff. Responsiveness and trust are both key words to describe Chris and his team."

William (Bill) Germanetti - Business Coach

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"ConsultNet was recommended to us nearly ten years ago when we were in the market for company-wide networking, wiring, and technological upgrades. Where we started with basic network needs, we now confer with ConsultNet staff for cyber security, building surveillance, mobile device support, and a wide range of equipment needs for both our office and technician use alike."

Laura Herra – Owner, J&R Herra

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"Charlie Klemm provides a unique combination of excellent technical expertise with quiet confidence and solid management skills. No challenge has been too big, no request too small -- Charlie tackles each with professionalism and timeliness. I value Charlie as a trusted business advisor and topnotch technology expert."

Jerry Miller – Partner at Wipfli LLP

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Their response is fast and the issues are resolved quickly, often taken care of remotely. The installation of our new server was done on a weekend which kept the impact on our staff to a minimum. Having support from ConsultNet gives us not just one person, but a team of knowledgeable professionals. It’s great to know that they are just a phone call away."

Carla Richards – Camic Johnson, Ltd.

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Managed IT

Sayonara, glitches.

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